Got Questions?

Do you have questions that you need answered before you purchase a flag?

There is a good chance you will find the answer here or you can activate the chat box on the bottom right-hand corner of your screen.

(And if you don’t find the answer, all you have to do is ask!)

How to find easily find a flag in the store:

FLAG DETAILS:

What shapes do the flags come in?

Rectangle and triangle.

How big are the flags?

Rectangle flags are 10″ x 15″

Triangle flags are 10″ x 13.5″

I’m confused. Can you make me a 3′ x 5′ flag?

The answer is sorry, no. The images are embroidered onto the flags, and there isn’t a way to make the logos large enough to fill out the flag. Besides it would take forever to embroider out an image that big and probably make me go insane trying to piece it all together. BUT if you are willing to pay $30,000 for your flag, I can buy the machine that will make them. And I would be more than happy to make you one! 🙂

What are the flags made out of?

The flags are made out of “Sport Nylon” and “200 Denier Oxford Nylon”.

How is my image put onto the flag?

Images are embroidered on BOTH sides of the flag. I can’t have you riding around with one side blank!

What color flags do you have?

Do you have checkered flag material available?

Sorry at this time I have not found checkered flag material that is a high enough quality. Same goes with American Flag material. I’m not going to have you waste your money on something that will fall apart. I also still haven’t found any Kawasaki green flag material. I’ve only been looking for 20 years. I’ll find it one of these days!!

Do you make American flags?

No, sorry I do not make American flags. I can’t find good enough material to make them out of. All I can find is the cheap polyester or thin Nylon crap that will fall apart after a few rides. I don’t want people to waste their hard-earned money on something that is going to fall apart.

Can you put a border around my flag?

No sorry, I don’t do borders. If you think you see a border around a flag pictured in the store, it’s not a border. It’s just a piece of fabric the flag is on top of to take a picture of.

What color(s) do you have for the logos/lettering?

Here are the most current colors I have available. If the color you want isn’t listed on the options on the flag you want, that’s ok! Just add a note to your order when you checkout. Let me know what color you would like me to use on your flag. Just add the name and number in the comment box. After you place an order, I will always send you a message with an order recap to make sure I understand exactly what you want on your new flag.

I found a flag on your website that I want, but it doesn’t come in the shape I want. For example, it only shows that it comes in a rectangle flag. But I want a triangle flag. What do I do?

Please contact me and let me know what you want. I’ll fix the listing and send you an email as soon as it’s updated.

How long will my flag last?

These flags are NOT the cheap flags that everybody else sells. They are made to last MORE than one riding season. I’ve had customers tell me they’ve been using the same flag for 3+ years. I even had a customer tell me that he’s been using his flag for 9 years! Put it this way…You will probably get tired of your flag before it wears out. As long as you take care of it, it will last!

How do I clean my flag?

Clean with a damp cloth and some soapy water. Laundry detergent or dish soap work really good. Just add a touch of it to your cloth and wipe the dirt off of your flag.

Can I mount my flag on my truck, car or motorcycle and drive it down the highway/freeway?

Are you crazy!!!! These flags are “trail flags”. Don’t call me up when you stupidly put it on your car/truck and drive it down the road at 85 mph and complain that your flag looks not so perfect. What did you think was going to happen! These flags can take a beating, but they are not made for the highway/freeway! BUT I have had customers go against my recommendation and put their flags on motorcycles and have taken them on road trips.

What kind of things can I put your flags on?

Dune Buggy, Jeep, ATV, UTV/Side x Side, Dirt Bike, Airboat, Scooter, Kayak, Boat, Golf Cart, Sailboat, Recumbent Trike, Bicycle, Power Wheelchairs, Bicycle Trailers, Kids Playhouses/Clubhouses, and yep even Hammocks!

I have a special request; can you make my flag hang from the top?

Sure! I can make your flag hang from the top! Need to put your flag on a hammock or mark your campsite with a flag? I can make your flag hang from the top! It’s not a problem. When you place your order, just add your request in the comment box when you checkout. Don’t worry if you forget. After you place an order, I will always send you an email with an order recap. Just let me know!

Why are your flags so expensive compared to some of the competition?

These flags are not the flimsy light nylon or polyester crap flags that fall apart after riding 1 time. Sure, those cheap flags look nice in the pictures but that’s about it. My flags are heavy duty, super durable flags. I make them to last. I don’t want you to waste your money. Think of these flags as an investment.

Here’s a picture a customer sent me of a “cheap” flag he bought and a Devil Woman Flag! After a couple times out on the trail, the “cheap” flag was toast!

INSTALLATION INSTRUCTIONS

What kind of whips/poles can I put my flag on?

Regular Whip- Fits whips with a diameter between 1/4″-3/8″

Lighted Whip where the flags slide over the poles- Fits up to 1.25″ in diameter.

Lighted Whip with Clip systems: I can put 2 brass grommets on the sleeves of your flags so you can clip them on.

Hey! I have a regular or a lighted whip where the flags slide over my pole! How do I attach one of your flags to my pole?

The flags come with easy installation directions along with a zip tie and metal clamp that will attach the flag to your pole. There is a nylon strap inside the sleeve of the flag. Simply slide your pole through the sleeve of the flag. Using your thumb and index finger, push the top of the flag down exposing the nylon strap.

When the nylon strap is exposed, take the cable tie and secure it around both the nylon strap and whip. Cut off any excess cable tie.

Repeat the same process for the bottom of the flag, but instead of using the zip tie, use the metal clamp. Tighten down the hose clamp with a screwdriver so it secures the strap to the pole.

Push the flag material back up. When done properly, you will not be able to see the zip tie or metal clamp.

Instrucciones de instalación:

Hay una correa de nylon dentro de la manga de la bandera. Simplemente desliza tu mástil a través de la manga de la bandera. Con el pulgar y el dedo índice, empuje la parte superior de la bandera hacia abajo exponiendo la correa de nylon.
Cuando la correa de nylon esté expuesta, tome la atadura del cable y asegúrela alrededor de la correa de nylon y el látigo. Corte cualquier exceso de atadura de cable.
Repita el mismo proceso para la parte inferior de la bandera, pero en lugar de usar la cremallera, use la abrazadera de metal. Apriete la abrazadera de la manguera con un destornillador para que asegure la correa al poste.
Empuje el material de la bandera hacia arriba. Cuando se hace correctamente, no podrá ver la cremallera o la abrazadera de metal.

Hey! I have a lighted whip! I see flags with eyelets/grommets on them? How do I attach one of those to my lighted whip?

Most lighted whip customers like having grommets installed on the sleeves of their flags. That way the lights on top of their lighted whips aren’t being blocked by the flag sleeve. You can always zip tie the flags to your pole BUT I highly recommend purchasing a clip system if your lighted whip doesn’t have one. You can find them on the internet by searching “LED Flag Holder”. This is what a clip system looks like…

Hey, that’s me! I have a lighted whip with a clip system! What do I do?

If your lighted whip has a clip system, I can put 2 Brass grommets on the sleeve of your flag so you can clip it on. Just select the Grommet option on the flag you want.

I messed up on ordering and my flag doesn’t fit! What do I do??

If you ordered a flag for a regular whip, and your pole is too big and won’t pass through the sleeve of the flag, there is an easy fix! On the sleeve of the flag, I sew in 2 rows of zig stitches. You are going to remove the row closest to the body of the flag. If you do this, it will open up and the sleeve and make it larger. Use a “seam ripper” or a tiny pair of fingernail scissors to remove the stitches. Be super careful you don’t rip the fabric.

Oh no! I should have ordered my flag with grommets but I didn’t! What do I do??

There are a couple of options. You can send the flag back to me and I’ll put grommets on your flag OR you can put the grommets on yourself. It’s easy! You can purchase the kit at your local hardware store for under $10. Here’s a link so you can see what to buy: 1/2″ Grommet Kit

Do the flags come with poles?

NO. Sorry the flags DO NOT come with poles.

Where can I purchase a pole?

It’s too hard for me to ship poles these days. Plus, it’s really expensive. The post office charges me an arm and a leg to mail them plus I have to buy the shipping tubes which aren’t cheap. But to help everybody out, I will tell you where I use to buy them from. They are a lot cheaper than what everybody else sells them for!!!! They will run you 4-5 DOLLARS!!!! Check out this website: Goodwinds

Look in the “Solid Fiberglass Rod” section.

I buy the 48″ AND 72″ black or white poles. (Jeep guys like the 48″ poles)

The 6-foot 1/4 poles are the 72″ .250 poles

The 6-foot 5/16 poles are the 72″ .312 poles

The 4-foot 5/16 poles are 48″ 312 poles.

They also sell thicker poles if you are looking for something different. This company just sells the poles. They don’t come with mounts. So, if you don’t already have one, you would have to purchase a quick release holder. You can find them online for about $10. Buy enough poles to last you for years. Shipping will run around $20.

CUSTOM FLAG INFORMATION

I have an idea for an awesome flag! How do I order a custom flag?

If you have a logo or clipart image that you would like to put on a flag, please fill out the flag request form which can be found at: Custom Flag Request Your idea is then directly emailed to me where I will look over the design to make sure that it is possible to put onto a flag. I will then email you back as soon as I can to let you know if I can do it or not along with a quote.

I’ve been making flags for 20 years. I have a lot of flags that aren’t even listed on the new website. If you don’t see something that you are looking for, just send me an email and ask if I have it. I just might have made it in the past!

Can I put a photograph of my atv, dirt bike, sand rail, girlfriend, boyfriend, wife, husband, cat, dog on a flag?

No. It’s too hard to put photos of people, animals, or objects on flags. I can do cartoon characters, drawings, logos, etc. But I can’t duplicate actual photographs or pictures of real live people/animals/objects. That sure would be cool if I could!

I just want a saying on my flag. What fonts can I choose from?

If you have a font that you would like me to use on your flag and it’s not on this list, just let me know the name of the font and I will see if I can use it on your new flag. I have to be able to download the font file from the internet and run it through my digitizing program to see if it will work right.

How do I order a flag if I just want a saying on it?

Go into the store and look under the category “Custom Saying Flags”. You can purchase a 10″x15″ Rectangle flag or a 10″x13.5″ Triangle flag. Or just click on these links to take you directly there- Purchase Custom Saying Rectangle Flag , Purchase Custom Saying Triangle Flag

Remember if you want a clipart image along with your saying, you need to fill out the “Have a Design Mind Form” to make sure I can put it on a flag for you. Click on this link to go directly to the form- Custom Flag Request

Do you charge a setup or digitizing fee?

No, I do not charge either a setup or digitizing fee. Most people say I am nuts! (And maybe I am) If you go to your local shop or look online, digitizing will cost you anywhere for $100-$250 for 1 design and that’s just CRAZY!!! If I am unable to digitize your logo, there is always the option of using a 3rd party to digitize your logo. Fair warning, it’s expensive!

My design has been approved. How do I order my flag?

If you decide you want to purchase your custom flag, there are a couple ways to order and pay for your flag. I can either setup a special listing for you on the website or I can email you an invoice through PayPal and you can pay online, or I accept credit/debit cards via phone 707-367-8324 (Monday-Friday 9am-4pm AZ time). I also have Venmo if that is easier for you.

PAYMENTS

What kind of payments do you accept?

PayPal is my favorite option. You don’t need to have a PayPal account to use your debit or credit card to pay. I paid a ton of money to make sure this website is secure! Just follow the easy steps during checkout to use your debit or credit card. Please note: PayPal keeps your debit/credit card information hidden from me. I don’t not see it and my website does not store your payment information.

I also accept Venmo for the app savvy people! Here is my Venmo QR code.

I’m sorry, I no longer accept checks or money orders. It’s a sign of the times. I was paying more in service fees from the bank than taking in checks.

COUPON CODES

I see you can apply a coupon code at checkout. Where can I find a coupon code at?

Look at our monthly sales on the bottom of the website to find the latest coupon codes.

SHIPPING/DELIVERY TIMEFRAME

How soon will I receive my flag once I have placed an order?

Flags are made on a first come, first serve basis. It all depends on how many orders I have in front of yours. It usually takes anywhere between 10-14 days to receive your flag once you place your order. BUT if you need your flag sooner or by a specific date, please let me know and I will try my best to get your flag to you in time. If you place an order and choose Express Shipping, there is an additional $20 fee for a rush order.

How are the flags shipped?

I use the good ole’ US Post Office. Keep in mind, the post office is having problems of their own these days! Sometimes they are fast at delivering mail and sometimes they are SLOWER THAN SNOT. Please keep in mind, I cannot control how fast the post office is. I’m sorry, I wish I could! You can choose between USPS First Class, USPS Priority Mail, and USPS Express Shipping.

International customers, I just charge you what the post office charges me for shipping. It usually ranges between $8.50 for Canadian customers to $13.54 for Middle East/Europe and $16.54 for Australian customers.

Current Shipping Rates and delivery estimates once shipped:

USPS First Class Mail: $3.95 (3-5 days)
USPS Priority Mail: $8.50 (2-3 days)

Express Shipping: $26.50 + $20 rush charge (1-2 days)

During Holidays such as HALLOWEEN, THANKSGIVING, CHRISTMAS, PRESIDENT’S DAY, SPRING BREAK, MEMORIAL DAY, LABOR DAY and 4th OF JULY, I am always backed up on orders. If you are planning to order flags during these times, please order early to ensure that you will receive your flags in time for your trips.

I try very hard to ensure that everybody who needs their orders by a specific date, receives them by the date needed.

Once you place an order, I will ALWAYS send you an email with an order recap, estimated shipping date AND I will ask you questions, please be on the lookout for it. Sometimes it will hit your spam box.

Why does it take so long for me to receive my flag?

Devil Woman Flags is just a small business. And I really mean, just a SMALL business. It’s only me (Barbara) making the flags. I sit here all day long and sew. I make all the flags to order. But don’t worry, if you need your flag by a specific date, just let me know and I’ll try my best to get your flag to you in time. I’m rarely unable to fulfill a request. But please don’t order your flag on Wednesday and expect to receive it by Friday. I’m fast, but not that fast!

I just placed my order. What happens now?

I will email you back to verify your order. I want to make sure I understand exactly what you want on your new flag(s). If you place an order on the weekend, I will email you back Monday morning. Please be on the lookout for it. If you don’t see it in your inbox look in your spam box.

PROBLEMS PLACING AN ORDER?

I’m having problems ordering a flag!! It’s so frustrating! What am I doing wrong??

Make sure you select an option on every drop-down box. The website won’t let you continue until you select an option on every single box. You might be having problems because you aren’t selecting one of the options. A common mistake is that if you aren’t adding a saying to your flag, you aren’t selecting an option on the drop-down box for FONT CHOICE and TEXT COLOR. There are options that say, “NO FONT for me” on the Font Choice Box and “NO TEXT on my flag” for Text Color Box.

If you get totally confused, don’t stress out! Just select any box. I’m going to be emailing you a recap of your order to make sure I understand exactly what you want on your flag. I’ll never make your flag without emailing you a recap first. I want to make sure I understand exactly what you want on your new flag.

INTERNATIONAL ORDERS

Do you ship Internationally??

Yes! I definitely do! If you are having a hard time placing an order on the website because you aren’t in the USA, send me a message with your order details. I can email you over an invoice through PayPal and you can pay online. Contact the Devil Woman

PHONE ORDERS

How do I talk to a real person? I don’t want to place my order over a website.

It’s easy plus I like talking to people!!!! Just give me a call at (707) 367-8324 between the hours of 9am-5pm Monday-Friday ARIZONA TIME. East Coasters, I love ya, but please don’t call at 9am your time. I’m still sleeping!!!!! By the way, my name is Barbara.

What the heck? I called but nobody answered. What’s up with that?

Since it’s just me that makes all the flags, I usually have music blasting while I’m working. Sometimes, I don’t hear my cell phone ring. No worries! As soon as I look down at the phone, I realize that I may have missed your phone call. Just leave me a message on my voicemail or send me a text. (707) 367-8324 If I don’t answer and it’s after 4pm, leave me a message. I’m probably going to the post office to drop off my orders for the day or running around town doing errands. Just leave me a message. I will call you back the following morning. 🙂

I HAVE A PROBLEM WITH MY FLAG

EXCHANGES

I will exchange a flag if you accidently ordered the wrong thing and it doesn’t have personalized text on it. Sorry, I can’t exchange flags with personalized text on it.

RETURNS:

If for some reason, you need to return your flag. Make sure you haven’t used it! I want you to be completely satisfied with your purchase.

If you have a problem with your flag, please contact me at devilwomanflags@gmail.com or give me a call. 707-367-8324 Monday through Friday 9am-4pm AZ time.

I will try my best to make everything right or I will gladly refund your money. I want you to be happy with your flag.

I never thought I would have to say this out of common sense, but I actually had a customer do this: You CANNOT return your flag if you have USED it and expect a refund. You CAN’T rent your flag for a weekend of riding. Just like you CAN’T return clothes at a store if you have already worn them! I actually had somebody do this to me about 15 years ago. They told me it didn’t state that on my return policy. Well now it does. You got to just love people who try to take advantage of everyone.

You will be responsible for paying for your own shipping costs for returning your flag. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. I ship everything out through the United States Post Office, and we all know how they are nowadays.