Returns
If for some reason, you need to return your flag. Make sure you haven’t used it! Please contact us before sending it back.
You will be responsible for paying for your own shipping costs for returns.
Refunds
I want you to be thrilled with your flag. If something’s not right, I’ll move mountains to fix it—or I’ll happily refund your money, no questions asked.
Exchanges
If you’ve accidentally ordered the wrong flag and it doesn’t have personalized text, no worries—I can exchange it for you! Unfortunately, personalized flags are non-exchangeable, so double-check those custom details before while your order. If you forget to add your note, no worries—I’ll email you an order recap to confirm your flag details. Sometimes, I’m a bonehead and will mess up! (It happens) If it happens to your flag, don’t worry I’ll remake it.